The Office of Student Services is the division of the institution that serves as a mediator between the Student
Body and the University. This entity also coordinates the various activities offered to the students that contribute
to their cultural, social, moral, intellectual, and physical development.

Student Services offers a large variety of services for the student, ranging from campus engagement, clubs and organizations, campus security, to campus activities and events. This innovative office and its staff exist to serve
the student by creating and maintaining a sustainable environment for student learning and success. Some of
the things that student services provides are:

Academic Resources

Tutorials — Get help with ESL, English, Humanities, Philosophy, Math, Physics, Anatomy, Physiology, or Medical Technology by attending tutoring sessions. Open to all currently enrolled FNU Students.

Hialeah Campus Schedule.

South Campus Schedule.

Exam Preparation Sessions — Helps you prepare for the Kaplan or TEAS exams. Get help with Science, Math or English/Reading. Open to all currently enrolled FNU Students.

Hialeah Campus Schedule.

South Campus Schedule.

Dean’s List — All students who receive a 3.5 GPA or above are honored by being placed on the Dean’s List. The
awards can be picked up at the Student Services Office.

English as a Second Language (ESL) Honors List — Honoring students who are studying English as a Second
Language for academic excellence.

Internship Opportunities — The Online Guide to Internships, Co-Op Programs, Student Jobs and More. This is
an online resource for students looking for summer and year-round internships.

Campus Life

Orientation — Prior to the first day of class, Orientation is offered for all new students. Representatives of all FNU departments will be there to greet the new students and answer any questions. New students will also learn about policies and procedures from FNU representatives; receive their program schedules, parking information, FNU ID’s
and get acquainted with the use of the FNU Library.

Orientation will be your first FNU activity as a student and it is Mandatory.

Click Here to read the Freshman Student Orientation Booklet

Graduation — Graduation is the process in which all academic requirements are verified and the institution confers a degree, diploma, or certificate to an individual.

“TO DO” List

Diploma Request

Commencement — Commencement is the ceremony in which the institution commemorates the conferral of degrees, diplomas, and certificates to its students.

Cap & Gown Form Career

Cap & Gown ESL

FNU Alumni Association—Organization that supports and honors graduates of FNU. It is FNU graduates opportunity to stay connected, build strong peer relationships, and network.

Educational Enrichment — Student services works closely with the student body to identify and create motivational and inspirational activities and/or presentations that will enrich the educational experience.

Campus and Community Leadership —It takes more to be a leader than a simple degree. Student Services offers hands on leadership training from the experts.

Student Clubs and Organizations — College is what you make it! Get out and get engaged in your community and school by joining a club or organization.

Student Applause Awards – Every term FNU students are encouraged to select and honor a professor that has positively impacted their lives.

FNU’s Social Media Network — Students can connect to FNU through the following social media networks:
Facebook, YouTube, LinkedIn , Twitter, Google+ and Blogs on the latest happenings on campus.

 Follow Student Services on Facebook!

Campus Safety

At Florida National University safety is our priority. There are several programs that ensure the university community safety. Campus Crime reports are located on the FNU website and a paper copy is available in the student services office upon request.

Student ID’s — For your safety and security Student ID’s must be worn in a visible place at all times. Replacement ID’s are $5.00.

Family Education Rights and Privacy Act (FERPA) — ensuring that students understand their privacy rights in regards to their educational information.
FNU Annual Notification of Rights under FERPA

Sexual Assault:

Title IX Procedures
Anyone who believes they have been subjected to dating violence, domestic violence, stalking or sexual discrimination and harassment is encouraged to report these incidents. Upon receiving a report, Florida National University will respond promptly, equitably, and thoroughly. In addition, the University will take steps to accommodate the student academically with another schedule if needed.

Consistent with its commitment to addressing Title IX incidents, the University has grievance procedures that specify actions taken regarding Title IX complaints. All student complaints will be received by FNU’s Title IX coordinator in the office of Student Services. Any University official (e.g., faculty member, staff member, dean, etc.) informed of an allegation is required to file a report with the Title IX coordinator. All results from the investigation will remain confidential and private.

“What to do if I Have Been Sexually Assaulted?” – “Find a Service Near You”

RAINN (Rape, Abuse & Incest National Network) is the nation’s largest anti-sexual violence organization and was named one of “America’s 100 Best Charities” by Worth magazine. RAINN created and operates the National Sexual Assault Hotline (800.656.HOPE, y in partnership with more than 1,000 local sexual assault service providers across the country and operates the DoD Safe Helpline for the Department of Defense. RAINN also carries out programs to prevent sexual violence, help victims, and ensure that perpetrators are brought to justice.


Where can I Find Information and Resources?

Know Your TITLE IX

Student Support Services

Campus Transportation—Student Services offers discounted bus passes, parking permits, maps and other information for students and visitors.

Change of Address—Not all news is bad news and keeping us up to date on your current address and phone number ensures you will receive vital information. Change of address forms can be completed in Student Services.

Automated Clearing House (ACH) If as a student you are entitled to receive a refund from your Institutional funds, FNU is offering the ability to have them transferred to your bank account instead of issuing a check.

Community Resources – Students may need important social services that are not offered at Florida National University. Student Services has an active list of community resources that students may use to identify and meet their individual needs. Below are some links to some national and community action, human services organizations and county social service organizations:

Switchboard of Miami

Miami-Dade County Community Action and Human Services

Broward County social service organizations

Community psychological services:

Douglas Gardens Community Mental Health Center

The Scott Center for Autism Treatment

Broward Living. U.S. Health Resources and Services

ADA (American Disabilities Act):

Florida National University is committed to providing equal access to all students, including those who qualify as persons with disabilities. FNU also expects all students to maintain the standards of academic achievement and excellence that are essential to the fulfillment of the school’s mission.

Florida National University is committed to providing the physical facilities that welcome all individuals. Everyone in this institution has the responsibility of supporting the procedures necessary to guarantee a campus environment appropriate for persons with physical and/or learning challenges.

Request for Special Accommodations Form

Broward County Services for Persons with Disabilities
Agency for Persons with Disabilities
Government Services for People with Disabilities
Florida Division of Blind Services
Miami Lighthouse for the Blind and Visually Impaired
Teach More/Love More
Florida Association of the Deaf, Inc.
Programs for the Deaf in Broward County

Vocational Rehab:
Florida Division of Vocational Rehabilitation


Student Services Staff

Hialeah Campus
Maria Hoffman B.S.
Student Services Director
(305) 821-3333 ext. 1040
South Campus
Maria Hoffman B.S.
Student Services Director
(305) 821-3333 ext. 1040
Training Center
Maria Hoffman B.S. 
Student Services Director
(305)821-3333 ext. 1004
Hialeah Campus
John Ferrari
Student Services Officer
(305) 821-3333 ext. 1040
Seilyn Santos 
Student Services Assistant
(305) 821-3333 ext. 1040
South Campus
Yessenia Urena
Student Services Officer
(305) 226-9999 ext. 1372
Student Services Assistant(305) 226-9999 ext. 1372
Online Learning
Maria Hoffman B.S. 
Student Services Director
(305)821-3333 ext. 1040

Student Links:

Note: Some of the documents are provided in Adobe Acrobat format. You will need the free Adobe Acrobat Reader to view or print PDF files.

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