This Blackboard tutorial contains all the necessary information you to know to take an online course. You will find a variety of resources to help you thrive in the process of taking online classes with Blackboard. Blackboard Learn is the platform where you will find assignments, exams, quizzes, discussions, documents that will help you study and tools that facilitate collaboration and communication.

How do I navigate the site?

I don’t know which Blackboard product I’m using:

Answer a few quick questions about yourself to narrow the product options.

I know which Blackboard product I’m using:

  • Type a question or term into the search bar. Then, use the product and role filter options to narrow the results.-OR-
  • Select the navigation menu below the help logo to view all the products, roles, and topics available on the help site.

    After you open the menu, select the caret next to an item to expand or collapse that section. Then, select the product, role, or topic page you want. The page you select or are currently viewing appears blue.

    To close the menu, select the large X.

Why can't I sign in to help.blackboard.com?

The ability to sign in is restricted to Blackboard writers and editors and a handful of client contributors who are authoring content. Other users won’t be able to sign in. But don’t worry. You don’t need to sign in to see the content!

Can I get help in other languages?

Yes, Blackboard translates the help for some products into other languages. You can view the available languages in the upper-right corner of the site.

How do I access Blackboard?

The short answer: Contact the computing help desk at your institution. If you don’t know how to reach it, try a Google search for Blackboard + help + your institution’s name. Blackboard can’t access your institution’s Blackboard Learn site for individual users.

If you’re not sure how to contact them, look for the technology office on your institution’s website, or search the web for your institution’s name +Blackboard + help or support.

Why can't I open my assignment?

For help with issues such as this one, you should contact your instructor or the help desk at your school. If you aren’t sure how to contact the help desk, look for the technology office on your institution’s website. You can also search the web for your institution’s name + Blackboard + help or support. Also, make sure you use a supported internet browser and operating system for the version of Blackboard that your school uses.

Can I paste text from Microsoft® Word?

You’ll have the best results if you type your text directly in the editor and format it with the available options.

You may see issues when you copy and paste text from a Word document directly into the editor. Your original formatting may not appear as you want. You also may not be able to remove or add formatting after you paste the text into the editor. To avoid the formatting issues, you can remove the formatting and reformat it with the options in the editor.

To remove the Word formatting after you paste the text in the editor, select all the text and select the Remove Formattingicon. Only use this option if you understand that all formatting will be removed. All bullets, numbered lists, indentations, line spacing, centered text, and font formatting and sizing will be removed.

Or, before you add your text in the editor, you can paste it into an offline simple text editor, such as Notepad or TextEdit, and clear the formatting. Then, you can paste the text into the editor and format it as you want.

Can I prevent the loss of text?

While you add text to your course, you can protect against loss of work if an internet connection loss or software error occurs. You can type in an offline simple text editor, such as Notepad or TextEdit, and then copy and paste your work into your course.

Or, before you submit or save, you can copy all of the text you want to add. Select the text and right-click to copy it. You can also use key combinations to copy and paste:

  • Windows: Ctrl + A to select all the text, Ctrl + C to copy, and Ctrl + V to paste.
  • Mac: Command + A to select all the text, Command + C to copy, and Command + V to paste.
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